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Who To Call At The Association OfficeQuestions on bills, accounts, and past due policy - Ask for Leslie Damon , Bookkeeper, ext. 305. Questions on the Middshore website (www.middshore.com) or Soundviews newsletter - Ask for Kim Yahara, Member Services Administrator, ext. 301. Questions regarding MLS, computer operation, MLS photos, listing changes, membership changes, or Production Achievement Awards - Ask for Bea Shepard, Receptionist/MLS Administrator, ext. 300. Questions on new members, Affiliate Membership, Sponsorship - Ask for Rachael Keating, Membership Administrator, ext. 306. Questions on continuing education instructors, continuing education approvals, professional standards (filing of ethics or arbitration charges), electronic lock boxes or keycards, committee meetings - Ask for Patricia Boyle, Vice President Member Services, ext. 304. Questions on general policy of the Association or MLS, Board of Directors decisions, scheduling of events, committee structures, legislative concerns, state or national association questions - ask for Dawn Calvo, Executive Vice President, ext. 303. In most cases, any staff member can answer your general questions. In the event of a specific concern or question, please utilize the list above for the quickest and most accurate service. Our policy is that if a staff member does not know the answer to your question, they will either direct you to the organization that can assist you or find out for you and call back within a reasonable amount of time.
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